Our 100% Guarantee, Cancellation and Return Policy
When you're working with us, you are entitled to a 100% refund on all payments and fees, if:
- You do not remove more than 25% of all the negatives worked on.
- You have had six months from the time you retain our services.
- You have at least four negatives on the credit report at the time of sign-up.
- You have not used a credit-consulting agency nor attempted to repair your credit two years previous to signing up for our services.
- You agree to send updated reports from the three credit bureaus to us within 5 days of receipt.
- You should receive updated credit reports every 30-45 days and make us aware if updated reports have not been received.
You may cancel services at any time. Please notify us in writing 7 days before the next billing period.
Contact Information
Customer Service
Contact us for more information about our services. Call us at the number below or fill out this email form for a fast reply. Our experienced customer service team can help you find exactly what you need and can provide advice on our accessories and delivery options. Our customer service team is available from 9 a.m. to 6 p.m. Monday to Friday. For security and training purposes, telephone calls to and from the customer service team may be recorded and monitored.
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